Level 1, Suite 107, 17 Bolton Street, Newcastle, NSW, Australia 2300 +61 434240025 elroiachealthcare@gmail.com






About Us

Welcome to Elroi Healthcare – Your Reliable Health Partner and Registered NDIS Provider in Newcastle, Australia

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At Elroi Healthcare, we take pride in our commitment to delivering exceptional healthcare services with a focus on compassion, excellence, and personalized care. As a registered NDIS Provider, we have been serving the Newcastle community with dedication and expertise, ensuring individuals with disabilities receive the support they need to lead fulfilling lives.

We aim at empowering individuals with disabilities by providing tailored healthcare solutions that promote independence, well-being, and a sense of belonging within the community. We strive to go beyond the conventional boundaries of healthcare, fostering a holistic approach that addresses the unique needs and goals of each person we serve.

Years of Experience

With years of experience in the healthcare industry, Elroi Healthcare has established itself as a trusted and reliable partner in disability support. Our team of experienced professionals brings a wealth of knowledge and a genuine passion for making a positive impact on the lives of those we serve.

Person-Centered Care

We understand that each person is unique, and so are their healthcare needs. Our person-centered approach ensures that our services are tailored to the individual, promoting a sense of autonomy, dignity, and respect. We work closely with our clients and their families to develop personalized care plans that address specific goals and aspirations.

NDIS Expertise

As a registered NDIS Provider, we have a deep understanding of the National Disability Insurance Scheme and its intricacies. We navigate the NDIS landscape to streamline the process for our clients, ensuring they receive the maximum benefit from the scheme to enhance their quality of life.

Our Mission Statement

El Roi Healthcare’s mission is to provide high calibre, holistic, culturally sensitive person centred care driven by compassion and empathy driven by that satisfies every client every time.” We shall support an environment that promotes professional nursing and NDIS practices that emphasise several key principles:

  1. Prompt response to our clients (nursing placements, DVA and NDIS).
  2. Care for each client in an individualised, compassionate, and culturally appropriate and dignified manner.
  3. Deliver holistic, coordinated, and effective client care based on scientific and ethical principles, cultural understanding and experience.
  4. Strive for excellence in nursing practice which is achieved through a shared governance approach that promotes multidisciplinary and client collaboration in decision-making.

Our Vision Statement

Our nursing care philosophy reflects the vision, mission and values of our organization and is an outworking of our commitment to human dignity: that every human being regardless of race, gender, colour, disability and sexual orientation is sacred and deserves to be treated with dignity, empathy, compassion and utmost care (excellence)

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Professional Staff
24/7 Support
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Care, love & Respect

We strive to offer thorough and compassionate care, addressing the physical, emotional, and psychological well-being of our patients. Our goal is to provide personalized, evidence-based care that is responsive to the distinct needs of each individual. Recognizing the emotional dimensions of illness, we extend support and cultivate a therapeutic relationship founded on trust and understanding. Furthermore, we deeply respect and value the inherent dignity and autonomy of every person in our care


We embrace an empathetic and caring approach in our interactions with patients, their families, and colleagues. Our focus extends beyond the technical aspects of medical treatment as we acknowledge and address the emotional and human dimensions of illness


Our team consistently acquires and refines their clinical expertise by staying abreast of advancements in medical science, engaging in continuous education, and showcasing proficiency in providing high-quality care. Adhering to a stringent code of ethics, our staff prioritizes maintaining patient confidentiality, respecting autonomy, and upholding the principles of beneficence and non-maleficence. Ethical conduct is further demonstrated through transparent, honest, and integral interactions in all aspects of their work


Our aim is to empathize with the patient's perspective, recognizing the challenges, fears, and emotions linked to their health conditions. This comprehension serves as the foundation for delivering care that is more compassionate and centered around the patient

In an Emergence, Call : 000

Explore a certified NDIS and DVA provider in Newcastle, Australia, providing a comprehensive array of tailored support services to meet participants' diverse needs. Upon reaching out to our experts and outlining your support requirements, they will evaluate your needs and create a personalized support plan. Our team will subsequently provide a detailed explanation of the plan and its efficacy in meeting your specific requirements

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Why Choose Us

El Roi Healthcare will ensure that it is trusted for “Compassion & Empathy” by following the following core brand values

Providing Excellent Customer Service

We prioritize customer needs as our top concern in both the planning and execution of our services and communications. Our goal is to establish ourselves as a provider of top-tier services, aiming for excellence in every aspect. Our primary objective is to ensure that customers not only receive support but feel genuinely satisfied, confident that they are obtaining the finest assistance tailored to their specific needs

Looking for Better Ways

We consistently assess our performance and actively seek avenues for enhancement. Staying abreast of the latest advancements in practices and technology, we strive to incorporate innovative approaches to address the challenges within our organization

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Being Professional & Accountable

We embody the professional standards pertinent to our roles, consistently demonstrating respect and courtesy in our interactions. We recognize and assume ownership of our areas of responsibility. Additionally, we take proactive initiatives to identify and implement solutions, emphasizing a forward-thinking approach rather than solely focusing on problems

Working Together with 24/7 Support

We recognize that our success hinges on our capacity and eagerness to collaborate effectively with both our customers and stakeholders

What We Offer

As a registered NDIS provider in Newcastle, Australia, we offer:

Bowel Care Book Now

Bowel Care

Introducing our comprehensive Bowel Care program – a holistic approach to maintaining optimal digestive health and overall well-being! At Elroi Healthcare, we understand the importance of a healthy digestive system, and our Bowel Care program is designed to support you in achieving and sustaining optimal bowel function

Wound Management Book Now

Wound Management

At Elroi Healthcare, we prioritize your well-being, and our state-of-the-art Wound Management services are dedicated to ensuring the swift and optimal healing of wounds. Trust us to provide compassionate care and cutting-edge solutions for your wound care needs.

Medication Management Book Now

Medication Management

At Elroi Healthcare, your well-being is our foremost concern, and we are delighted to introduce our comprehensive Medication Management services. Trust our experienced healthcare professionals in Newcastle, Australia, to provide personalized and precise medication plans tailored to your unique health needs.

Long-term Mechanical Ventilation Book Now

Long-term Mechanical Ventilation

At Elroi Healthcare, your respiratory health is our top priority. We are proud to introduce our specialized Long-Term Mechanical Ventilation (LTMV) care, providing compassionate and expert support for individuals requiring prolonged ventilator assistance.

Support/Assistance with Activities of Daily Living Book Now

Support/Assistance with Activities of Daily Living

At Elroi Healthcare, we understand that maintaining independence in daily activities is essential for your well-being. Our Support and Assistance with Activities of Daily Living (ADLs) services are designed to provide personalized, compassionate care to enhance your quality of life.

Respite Book Now


At Elroi Healthcare, we understand that life can be demanding, and everyone deserves a moment to recharge. That's why we're thrilled to introduce our exceptional Respite Services – a sanctuary of care and rejuvenation for both individuals and their caregivers.

Palliative Care Book Now

Palliative Care

SAt Elroi Healthcare, we understand that every moment is precious, and during challenging times, compassionate care becomes paramount. Introducing our Palliative Care Services, where we provide not just medical support but a holistic approach to enhance the quality of life for individuals and their families.

Bereavement Support Book Now

Bereavement Support

Elroi Healthcare recognizes the profound challenges involved in navigating the path of loss and bereavement. Our specialized Bereavement Support services are crafted to offer compassionate care and assistance throughout these challenging times.

Bladder Care Book Now

Bladder Care

At Elroi Healthcare, your well-being is our top priority. Our dedicated Bladder Care services are tailored to promote optimal urological health for each individual. Whether you are managing a chronic condition, seeking preventive care, or in need of expert guidance, Elroi Healthcare is committed to delivering comprehensive and personalized Bladder Care.

Aged Care Book Now

Aged Care

At Elroi Healthcare, we understand the unique needs and aspirations that come with the golden years of life. Our Aged Care Services are designed to provide exceptional and compassionate support, ensuring a comfortable and fulfilling life for our cherished seniors.

Disability Care Book Now

Disability Care

At Elroi Healthcare, we recognize the unique needs and abilities of individuals living with disabilities. Our Disability Care Services are designed to provide compassionate and empowering support, ensuring a life filled with dignity, opportunities, and independence.

Domestic Services Book Now

Domestic Services

At Elroi Healthcare, we understand that a well-maintained and comfortable living environment is essential for overall well-being. Our Domestic Services go beyond traditional healthcare, offering tailored solutions to enhance your daily life and create a home that fosters health, happiness, and convenience

Nursing Services Book Now

Nursing Services

At Elroi Healthcare, we pride ourselves on delivering top-notch Nursing Services that prioritize your well-being and ensure the highest standard of healthcare. Our dedicated team of skilled nurses is committed to providing comprehensive and compassionate support for all your healthcare needs.

Post Hospital Care Book Now

Post Hospital Care

At Elroi Healthcare, we understand that the journey to recovery doesn't end at the hospital door. Our specialized Post Hospital Care services are designed to provide expert support and compassionate assistance as you transition from the hospital to the comfort of your home.

Private Services Book Now

Private Services

At Elroi Healthcare, we understand that individualized care is paramount, and our Private Services are crafted to provide exclusive and personalized healthcare solutions designed just for you.

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+61 434240025

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If You Have Any Query, Feel Free To Contact Us

Call to ask any question

+61 434240025

Email to get a quotation


Visit our office

Level 1, Suite 107, 17 Bolton Street, Newcastle, NSW, Australia 2300


What Our Clients Say About Our Healthcare Services

Frequently Asked Questions

What Our Clients Frequently Ask

Where is El Roi Healthcare Pty Ltd located?

El Roi Healthcare Pty Ltd is located at Level 1, Suite 107, 17 Bolton Street, Newcastle, NSW, Australia 2300.

Which areas do El Roi Healthcare Pty Ltd service?

We service the following areas of the Hunter Region NSW;

  • Newcastle and outer suburbs
  • Maitland
  • Cessnock
  • Hunter Valley
  • Lake Macquarie
  • Port Stephens

What are your hours of operation?

El Roi Healthcare Pty Ltd operates from 8am to 5pm, Monday to Friday. However, we have a team of qualified nurses who are available 24/7.

If you are interested in our 24/7 care, please get in touch with us today.

What home-care services to El Roi Healthcare Pty Ltd provide?

Please click here to read more about our personal and passionate home health care.

Do El Roi Healthcare Pty Ltd have nurses available?

Our care team consists of Registered Nurses, Enrolled Nurses, Assistants in Nursing and Disability Support workers. All our staff have their professional qualification as well as CRC, WWC and First Aid Certificate.

How do I pay for El Roi Healthcare Pty Ltd services?

We are approved to provide services to El Roi Healthcare Pty Ltd and Aged Care funding recipients. In addition, we operate a fee for service model for private clients.

Can I book a set time for my service?

We will work with clients to ensure they receive regular services at a time suitable to them.

Depending on the service, we can set a scheduled time. For those such as personal care, we can provide an estimated time frame, as well as advise by phone on the day.

What services do El Roi Healthcare Pty Ltd provide?

At El Roi Healthcare Pty Ltd we offer a wide range of health care services to be able to cater to the variety of health and wellbeing concerns within our local community. You can learn more about each individual service we offer by following this link or alternatively you can get in touch with our team today on +61 434240025.

How flexible are your services?

At El Roi Healthcare Pty Ltd we pride ourselves on being able to provide support that fits to your personal needs, which we are aware are subject to change. The choice and control are yours, with our team here to support you at each step of the way and work out a health care plan that is most suitable.

Can I book a set time for my service?

We will work with clients to ensure they receive regular services at a time suitable to them.